Customer cancellations
Cancellation eligibility and any applicable fee are shown in the booking information or confirmed by support. Late cancellations and no-shows may be charged where permitted.
Driver or company cancellation
If Cybinix Taxi cannot provide the journey, we will contact the customer and arrange a replacement, credit or refund as appropriate.
Refund processing
Approved refunds are requested through the payment provider and may take additional processing time. Fixed-route promotions and payment disputes may have specific conditions.
Contact
Contact info@taxi.cybinix.com with your booking reference for help.